At DreamscapeBrush, we put time, care, and creativity into every piece we ship. To ensure a smooth delivery experience, please review the following policy.

Processing Time

• Ready-to-Ship Products: Dispatched within 2–4 business days.

• Custom or Personalized Orders: Typically require 7–12 business days for creation before dispatch.

• During peak seasons or for bulk/custom orders, the processing time may vary slightly. We will notify you in such cases.

Shipping & Delivery
We work with trusted courier partners to ensure your artwork arrives safely and on time.

• Estimated delivery time after dispatch:

  • Metro cities: 3–5 business days

  • Other locations: 5–9 business days

• A tracking link will be shared via email once your order is shipped.

Delivery Issues

• In case of damage during transit or a delivery concern, please contact us within 48 hours of receiving the package.

• Include clear photographs and, if possible, an unboxing video to help us resolve the issue promptly.

Address Accuracy

• Please ensure your shipping address and contact details are accurate when placing your order.

• We are not responsible for delays or failed deliveries caused by incorrect information.

Contact Us
For any shipping-related questions or concerns:
📧 Email: info@dreamscapebrush.com
📷 Instagram: @dreamscape_brush

Our team aims to respond within 24–48 business hours.

We appreciate your support for handmade, meaningful art. Your order helps keep our creative journey alive.
— Team DreamscapeBrush