Welcome to Dreamscape Brush. By accessing our website, browsing our content, or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

Eligibility to Use the Services

By using www.dreamscapebrush.com, you confirm that you are at least 18 years of age, or using the site under the supervision of a parent or legal guardian. You must be legally capable of entering into binding contracts under applicable law.

Products & Custom Orders

All artworks and products are handcrafted with care. As a result, slight variations in color, size, or detailing may occur and are considered part of the uniqueness of handmade items.

For custom artwork:

• Clear and complete instructions must be provided at the time of order.

• Once the design is confirmed and approved by you, no further changes or modifications can be made.

• Dreamscape Brush reserves the right to decline custom orders that are unclear, offensive, or not feasible to produce.

Pricing & Payments

• All prices are listed in Indian Rupees (INR ₹), unless otherwise stated.

• Orders will only be processed after successful payment.

• Accepted payment methods include:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Mobile Wallets

All transactions are processed through secure third-party gateways. We do not store your payment details.

Shipping & Delivery

• Orders are shipped using reliable courier partners to ensure timely and safe delivery.

• Estimated delivery times vary depending on the destination and complexity of the order.

• Tracking details will be shared via email or WhatsApp once your order is dispatched.

Please ensure that your shipping address and contact information are accurate and up to date.

Cancellations & Refunds

• Custom orders, once confirmed, cannot be canceled or refunded.

• Cancellations for standard (non-custom) products are allowed only if the order has not been shipped.

• For damaged or defective items received, customers must contact us within 48 hours of delivery with clear photo evidence.

For more information, refer to our Refund & Cancellation Policy.

User Responsibilities

Customers are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of your account should be reported to us immediately.

Any misuse of the website or use of false or misleading information may result in termination of access and possible legal action.

Intellectual Property

All content on this website, including but not limited to product images, illustrations, artwork, text, and design elements, is the intellectual property of Dreamscape Brush.

No content or artwork may be copied, reused, redistributed, or modified without prior written consent.

Limitation of Liability

Dreamscape Brush will not be held responsible for:

• Delays or delivery issues due to circumstances beyond our control, including but not limited to natural disasters, strikes, transport disruptions, or government actions.

• Any indirect, incidental, or consequential damages arising from the use of our website or services.

Our maximum liability, if any, will be limited to the purchase price of the product in question.

Changes to Terms

Dreamscape Brush reserves the right to update or amend these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in India.

Contact Us

If you have any questions regarding these Terms & Conditions, feel free to reach out to us at:
Email: support@dreamscapebrush.com